Follow the Money-Back Policy and email hi@visorame.com.
First cancel any active subscription via My Account so renewals stop.
If you were charged after canceling due to a technical issue, or you paid and never received access, email hi@visorame.com within 14 days of the charge.
Include: checkout email, payment method (card etc.), payment date, receipt or confirmation, and a short reason.
Approved refunds are returned to the original payment method, typically within 30 days. Full criteria are in the Money-Back Policy.